Content Engine Service Agreement

The full agreement, in plain sight.

Growth Point Studio · Agreement version v1.0-draft · Refund policy version v1.0-draft
These become SA-2026-08-v1 / RP-2026-08-v1 only after Massachusetts attorney sign-off (D11). The version shown here must always match Config!agreement_version / refund_policy_version.
DRAFT — for review by a qualified Massachusetts business attorney. Not final legal advice.

This agreement is between Growth Point Studio ("GPS", "we", "us") and the customer identified at acceptance ("Customer", "you"). You accept it by checking the acceptance boxes, typing your name as a signature, and clicking accept. Nothing is pre-checked for you, and no meeting or phone call is required at any point. A copy of the accepted agreement is stored and sent to you.

§1What we are selling (scope)

GPS will build and install a Content Engine for your business: an automated content system that produces and publishes content to the platforms you approve, using access you grant through official invitations — never your passwords.

The setup engagement consists of exactly six milestones:

MilestoneDeliverable (summary)Amount
M1 — Onboarding & brand analysisWritten Brand & Content Brief$200
M2 — System architecture & implementation planWritten Implementation Plan with dated timeline$300
M3 — Account & workflow configurationConnected, verified accounts + Access & Configuration Record$400
M4 — Content workflow installationInstalled, test-verified content workflows + Installation Summary$500
M5 — Initial content & approval systemFirst content batch + working approval mechanism$400
M6 — Testing, documentation & deliveryTest report + customer operations guide$200
Total (equals the Initial Setup Payment)$2,000

Full milestone definitions, required inputs, and acceptance criteria are in the milestone schedule referenced at acceptance. Anything not listed there is out of scope.

Estimated installation timeline. Installation typically takes 3–4 weeks from the day we confirm work start in writing, depending on how quickly the customer submits information and approves the initial content. The estimate is measured from the work-start confirmation defined in Section 3.

Content volume. 20 / 40 / 60 videos per month for Tier 1 / 2 / 3, per the plan you select and as stated on your order. The initial content batch delivered at milestone M5 is 10 pieces, regardless of plan.

Revisions. One revision round per milestone, plus up to two revision rounds for the initial content batch at milestone 5. Revisions are not unlimited; additional rounds are out of scope.

Not included in setup: ongoing content production after launch (that is the monthly plan, Section 5), paid advertising, platform ad spend, work on platforms you have not granted access to, and revisions beyond the limits stated in the milestone schedule.

§2Price and payment terms

  • Total one-time setup fee: $3,000.
  • $2,000 Initial Setup Payment is due at checkout and is credited toward the $3,000 setup fee.
  • The remaining $1,000 setup balance is due after milestone M6 and before launch. We will not launch, and the monthly plan will not start, until it is paid.
  • The monthly Content Engine plan is separate (Section 5), at the monthly price disclosed to you before checkout, billed starting on the disclosed start date — never earlier.
  • All amounts are in US dollars. There are no other fees. We do not deduct payment-processing fees from refunds.

§3When installation work begins (single definition)

Installation work begins only when all four of the following have occurred:

  1. your $2,000 Initial Setup Payment has succeeded;
  2. you have accepted this agreement;
  3. we have received the required onboarding information from you; and
  4. Growth Point Studio has sent you written confirmation that installation work has started.

Until that written confirmation is sent, installation work has not begun, no milestone amount is earned, and your $2,000 is fully refundable. For clarity: submitting the eligibility form does not start work; starting or completing checkout does not start work; payment alone does not start work.

This definition is used identically in our refund policy, sales page, checkout, confirmation email, and cancellation process.

§4Refund policy

Refund Policy Summary

Your $2,000 initial payment is credited toward the $3,000 setup fee. It is fully refundable until Growth Point Studio confirms in writing that installation work has begun. Once work begins, completed milestones become non-refundable, while any unearned portion remains eligible for a refund according to the service agreement. The remaining $1,000 setup balance is due before launch. Your selected monthly plan is separate.

How the milestone math works:

  1. A milestone is earned only when its deliverable is actually completed, evidence of completion is recorded, and you have been notified in writing. A milestone is never earned merely because work started or a status changed.
  2. After work begins, earned = the sum of earned milestone amounts and refundable = $2,000 minus earned. Example: if only M1 ($200) is earned when you cancel, your refund is $1,800.
  3. If GPS cannot complete the installation, we refund the unearned portion. If no usable work has been delivered, we will evaluate a full refund of the entire $2,000.
  4. If all six milestones have been delivered, evidenced, and notified, the full $2,000 has been earned and is non-refundable; if the $1,000 balance was paid but launch has not occurred, the balance is refunded.
  5. GPS keeps nothing for work not completed. Refunds are issued to the original payment method with no deductions. Before issuing any refund we check for open payment disputes; a refund cannot be processed while a dispute on the same payment is open with your bank or card issuer.
  6. Banks and card issuers post refunds at different speeds — typically 5–10 business days after we initiate the refund.
  7. To cancel or request a refund, use the online cancellation form (no call or meeting required). We respond in writing within two business days.

The full customer-facing refund policy (version v1.0-draft, becoming RP-2026-08-v1 on attorney sign-off) is incorporated into this agreement.

§5Monthly Content Engine plan

  1. The monthly plan is a separate, recurring service at the price of your selected tier per month ($750, $1,750, or $2,250), disclosed to you — together with the billing frequency, first billing date, and cancellation procedure — before you check out.
  2. Billing starts on the disclosed start date. We will never charge the monthly plan before that contractually disclosed start date.
  3. Cancellation: you can cancel online at any time through the cancellation form — no call, no meeting. Cancellation stops the next renewal; your service continues to the end of the period you have already paid for.
  4. No proration: when you cancel, there is no partial-month refund for the remainder of the current paid period. This is the normal rule.
  5. Exception: if GPS terminates the monthly service early, or fails to provide the contracted service during a period you paid for, we refund the unearned portion of that period.
  6. There are no cancellation fees, early-termination fees, or other invented fees or penalties.

§6Your responsibilities

You will: provide accurate onboarding information and brand assets; grant the platform access described in Section 7; designate an authorized approver; respond to approval requests within a reasonable time; and pay the $1,000 balance before launch. Delays on these items extend the timeline correspondingly; they do not by themselves entitle GPS to additional fees.

§7Account access, permissions, and revocation

  1. We use only official access mechanisms: admin/manager invitations, partner access (e.g., Meta Business partner access for Instagram/Facebook), channel permissions (YouTube via Google), business-profile access (Google Business), and OAuth authorizations — each limited to approved permission scopes.
  2. We never ask for, accept, or store your passwords. Any request for a password is not from us.
  3. For each permission we request, we explain in writing why it is needed and how you can revoke it. You can revoke any access at any time from your own account settings; revocation does not require our cooperation.
  4. Credentials and tokens we hold are stored only in encrypted credential stores; your files are kept in a restricted folder accessible only to you and GPS.
  5. On completion, cancellation, or termination, we remove our access on request and confirm removal in writing.

§8Intellectual property and license

  1. Your materials remain yours. You grant GPS a limited, revocable, non-exclusive license to use your brand assets and materials solely to build and operate your Content Engine.
  2. Delivered content and configurations are yours upon payment of the amounts covering the milestone that produced them — briefs, plans, produced content, and the configuration of accounts you own.
  3. GPS's pre-existing tools, templates, workflow designs, and know-how remain GPS's property. You receive a non-exclusive, non-transferable license to use them as embedded in your installed engine for your own business; you may not resell or redistribute the engine itself as a product.
  4. Third-party platforms and AI services are governed by their own terms; you are responsible for your accounts on those platforms.
  5. Where content is AI-generated, GPS conveys to you all rights it holds in that content; you are responsible for your use of it after approval.

§9Content approval and responsibility

Nothing publishes publicly before launch approval. You (through your authorized approver) control the approval settings after launch. You are responsible for the accuracy and legality of claims about your own business that you approve for publication; GPS is responsible for following your approved/prohibited lists and required disclaimers.

§10Term, suspension, and termination

  1. This agreement starts at acceptance and continues until setup is delivered and, if purchased, the monthly plan ends.
  2. You may cancel at any time via the online form; refunds follow Section 4 (setup) and Section 5 (monthly).
  3. GPS may suspend or terminate for non-payment of the $1,000 balance (after written notice and a reasonable cure period) or for unlawful use. If GPS terminates other than for your breach, GPS refunds the unearned portion per Sections 4–5.

§11Limitation of liability (attorney review required)

  1. Neither party is liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits or lost revenues.
  2. GPS's total liability under this agreement is capped at the amounts you actually paid GPS under it.
  3. Nothing in this section limits liability that cannot lawfully be limited, and nothing in this agreement limits, waives, or overrides your non-waivable rights under Massachusetts consumer protection law (including M.G.L. c. 93A) or other applicable law.
  4. GPS does not guarantee any specific business outcome — views, followers, leads, or revenue. We commit to the deliverables in Section 1, not to results.

§12Governing law and disputes

This agreement is governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-laws rules. Venue for any court proceeding is the state or federal courts located in Massachusetts, and both parties consent to their jurisdiction. (Attorney to advise on venue/arbitration options and c. 93A implications.)

§13General

Entire agreement (with the incorporated refund policy and milestone schedule); amendments only in a writing accepted by both parties; if a provision is unenforceable the rest stands; notices by email to the addresses on record; GPS may use subcontracted services under the same confidentiality and security obligations; neither party liable for delay caused by events beyond reasonable control (deadlines extend accordingly; your refund rights are unaffected).

§14Acceptance record

At acceptance we record: your name, business, email, selected plan, price configuration shown, agreement version, refund-policy version, timestamp, and typed signature — and we store and send you a copy of the accepted agreement.

DRAFT — for review by a qualified Massachusetts business attorney. Not final legal advice.