Contact & Support
All support is in writing
Every question, request, and complaint is handled by email. You get a written answer you can keep, quote, and hold us to. We reply within 2 business days.
Email us
One inbox for everything: support, billing questions, press, feedback. A person reads it and a person replies — in writing, within 2 business days.
Cancellations & refunds
Content Engine customers can cancel or request a refund with a form — no conversation required, and nobody will try to talk you out of it.
Custom builds
Want something built? Describe it in writing and we reply with scope and price in writing.
No phone number, on purpose. There is no phone number and we don't offer calls — by design. Written support means you always have a record of exactly what was promised, and so do we.
Postal & legal details
Our postal address and legal entity details will appear here once they are confirmed. Until then, info@growthpointstudio.com is the official contact channel for all matters, including legal and privacy requests.